Terms of Service
Article 1 (Purpose)
These Terms of Service (“Terms”) set forth the rights, obligations, and responsibilities between Dreamer Company Co., Ltd. (the “Company”) and coworking space operators (the “Clients”) regarding the use of the SaaS-based management solution “Dreamer” (the “Service”) provided by the Company.
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Article 2 (Definitions)
1. Service refers to an integrated SaaS platform providing features necessary for coworking space operations, such as meeting room reservations, tenant management, credit-based payments, announcements, and advertising functions.
2. White-Label App refers to a customized mobile application incorporating the Client’s trade name, logo, and brand design, distributed through Google Play or the Apple App Store.
3. Admin Page refers to the web-based management system provided to Clients for managing tenants, resources, payments, announcements, and related functions.
4. Members (Tenants/Users) refer to individuals, corporations, or associated personnel who use or reside in the Client’s coworking space.
5. Setup Fee means the one-time development fee for the initial setup of the Client’s white-label app, app store registration, and connection to the admin page.
6. Monthly Subscription Fee means the recurring monthly fee paid by the Client for continued use of the Service.
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Article 3 (Scope of Service)
The Company provides the following services to Clients:
1. Setup, provision, and maintenance of the white-label app and admin page.
2. Support for app store (Google Play, App Store) publication and version updates.
3. Hosting, security, backup, and regular maintenance of the system.
4. Technical support and issue resolution services.
5. Optional additional services such as data analytics, advertisement distribution, and community management.
※ The specific scope and functionality of the Service may be added or changed according to the Company’s policy.
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Article 4 (Formation of Service Agreement)
1. The Client applies for service use by submitting the Service Application Form provided by the Company.
2. The Company reviews and approves the application, upon which the service agreement is established.
3. The Company may refuse or limit certain service applications due to technical or operational reasons.
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Article 5 (Term and Renewal)
1. The Service is provided for one (1) year from the date the app is published on the app store or the admin page is activated.
2. Unless either party provides written notice of termination, the agreement will automatically renew annually under the same conditions.
3. If either party deems it necessary to adjust the service scope or fees, such changes shall be made through mutual written consent.
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Article 6 (Fees and Payment)
1. The base monthly subscription fee is KRW 200,000 (VAT excluded) and may vary depending on the Client’s operational scale, additional functions, or customization scope.
2. The setup fee shall be determined through separate consultation and prepaid within 14 days of contract signing.
3. Monthly subscription fees are invoiced from the date the app or admin page becomes operational.
4. Payment shall be made via credit card, bank transfer, or other designated payment methods.
5. If the Client delays payment for more than 14 days, the Company may suspend or terminate the Service.
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Article 7 (App Store and Developer Accounts)
1. Android apps may be published using either the Company’s developer account or the Client’s own account.
2. For iOS apps, the Client must maintain an Apple Developer Account, and the annual membership fee of USD 99 (approx. KRW 139,000) shall be borne by the Client.
3. Any delays or issues arising from changes in app store policies, review processes, or external factors shall not be deemed the Company’s fault.
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Article 8 (Data and Personal Information Handling)
1. Ownership of operational data, including tenant, member, and app usage data, belongs to the Client.
2. The Company may process such data solely within the scope necessary for service operation and maintenance.
3. The Client is responsible for obtaining all required user consents for data collection and use in compliance with applicable laws. The Company shall bear no legal responsibility for the Client’s noncompliance.
4. The Company complies with the Personal Information Protection Act and related regulations and implements encryption, access control, and other reasonable safeguards.
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Article 9 (Intellectual Property Rights)
1. All intellectual property and copyrights related to the Service and its software belong to the Company.
2. The Client shall not copy, modify, or resell the provided app or admin page for any purpose outside this agreement.
3. The Client retains ownership of its trade name, logo, and other brand assets, and the Company is granted a limited, non-exclusive license to use them solely for app development and operational purposes.
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Article 10 (Service Modification and Suspension)
1. The Company may add, change, or improve Service features for operational or technical reasons and shall notify the Client in advance.
2. The Service may be suspended due to unavoidable causes such as natural disasters, network failures, or app store policy changes. In such cases, the Company shall promptly notify the Client thereafter.
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Article 11 (Termination and Refund Policy)
1. The Client may terminate the agreement by giving 30 days’ prior written notice.
2. If the Client has prepaid the service fee, the remaining balance shall be refunded on a prorated basis.
3. After the commencement of service use, the setup fee is non-refundable.
4. In the event of service interruption due to the Company’s fault, the Client may request a prorated deduction for the period of interruption.
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Article 12 (Liability and Disclaimer)
1. If either party causes damage to the other due to willful misconduct or gross negligence, the liable party shall compensate for such damage.
2. Indirect, consequential, or incidental damages (including lost profits or data loss) shall not be subject to compensation.
3. The Company shall not be liable for damages caused by force majeure events such as natural disasters, government regulations, or app store policy changes.
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Article 13 (Confidentiality)
Both parties shall not disclose or use any confidential information obtained through the Service for any purpose other than fulfilling the agreement and shall not disclose it to any third party without prior written consent.
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Article 14 (Assignment)
The Client shall not assign, transfer, or provide as security any rights or obligations under this agreement to a third party without the Company’s prior written consent.
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Article 15 (Amendment of Terms)
1. The Company may revise these Terms when necessary for compliance with applicable laws or operational needs.
2. Any amendments shall be posted on the Company’s website. If the Client does not raise an objection within 30 days of posting, the Client shall be deemed to have agreed to the revised Terms.
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Article 16 (Dispute Resolution)
Any disputes arising in connection with these Terms shall first be resolved through mutual consultation between the parties. If a resolution cannot be reached, jurisdiction shall lie exclusively with the Seoul Central District Court.
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Article 17 (Miscellaneous)
Any matters not specified herein shall be governed by the Commercial Act, the Act on Consumer Protection in Electronic Commerce, and relevant laws and commercial practices.
Announced Date: September 15, 2025
Effective Date: October 15, 2025